Hilton Malta – a great 5 star hotel in Malta
We’ve been very fortunate over the years to stay at some incredible places. Many we would go back to again if we had the opportunity to do so. Rarely, however, do we find somewhere that makes us feel right at home and part of the family. That’s exactly how we felt at the Hilton Malta. It’s a great five star hotel and well situated on the island of Malta.
It was refreshing to see such values being applied under such a large and global brand. In a world where one Hilton can feel like the next, the Hilton Malta sets itself apart through an ongoing dedication to providing genuine customer service, supported by a brand promise of “Make it right”
This was my first visit to Malta, my husband’s second, but we were both very excited to be staying on the seafront of St Julian’s. However, this wasn’t just any seafront, this was the Meditteranean, where the Hilton Malta sprawls across the coastline, taking up as much sea frontage as possible. The design of this hotel means many guests receive a sea view, whilst many others get a close view of the marina, complete with multi million dollar boats.
Views from the moment you walk in
The foyer of the hotel brings the sea straight to you, with floor to ceiling glass and a panoramic view to die for. In one glance, I take in the ocean waves as they pound into the rocky shoreline and the resort pools down below. I tried to remain focused during check in, but the lure of those palm trees and the pool was becoming increasingly difficult to avoid.
The check in process was completed quickly and soon we were on our way to our room. If you are a Hilton Honors member, a dedicated check in desk awaits you.
With 413 rooms, divided broadly into guest rooms, suites and executive, there is an option for every budget. These are also available with a sea or marina view.
As we entered our executive room, I ignored everything else and just headed for the balcony. Having seen the view from the lobby, I just needed to see what it looked like from up here on level 9. The view was to die for. With a totally unimpeded 180 degree view, we were going to be very happy here for the next five days.
We had only been in our room a short while before there was a knock at the door. As I opened it, a man carrying a silver cloche was there to greet me. As part of the executive room package, a delicious plate of sweet treats had been sent here as part of our welcome. Almost too pretty to eat, the macaron with caramel, brownie, white chocolate ball and various other little additions were just beautiful.
According to Marketing Manager, Melanie Faure, “When you stay in the executive rooms or suites, a small gift is left in your room every day”.
Along with some creative towel moulding, each day we would return to our room to some fresh biscuits like these.
Accessible by high speed lifts, the executive rooms are located on the higher floors of the hotel. These rooms offer additional space to their base level guest rooms, allowing you to spread yourself out quite nicely. The king size bed is a Hilton proprietary brand, “Serenity” and the level of comfort lives up to expectations.
USB ports are located alongside the power outlets above the bedside tables, showing the Hilton Malta is keeping up with the pace of technology, This makes charging of devices more convenient.
Note: Malta uses the British electricity system so ensure you have the correct adaptor with you.
A lounge area just inside the balcony is a great space to read, catch some sea breezes or watch what is happening out in the ocean. From yachts, super yachts and ocean liners, there’s always plenty of action.
There is excellent storage in this room, with numerous deep drawers and wardrobes with both hanging space and shelves. The wardrobe also contains a large digital safe, fluffy robes and slippers.
A large flat screen tv provides access to over 40 cable tv channels, free-to-air tv and pay tv. The tv is easily seen from both the bed and the lounge area.
Perhaps the only thing I found unusual in the executive room was the omission of an office desk. There is, however, a small round table located near the power outlets and ethernet connections. I would suspect that most people in these rooms either work off this, the lounge or head up to the executive lounge like I did to work.
Paid wifi plans are available however if you are a Hilton Honors member, wifi is included. If you are planning on visiting a Hilton it’s a good idea to sign up. It’s quick, free and provides you with other benefits as well like late checkouts, online check in and the earning of points.
Standard tea and coffee making facilities are provided as well as a mini bar. The mini bar operates on an electronic system, meaning that removal of any item for a set period of time will see it automatically charged to your aaccount.
The bathroom is spacious, user-friendly and contains both a shower and a deep bath. Most hotel rooms have limited storage room in bathrooms. Here, there are two large drawers underneath the vanity. For longer stays, this is really useful for packing away your toiletries.
The water pressure here was excellent and the water was super hot, always a tick in my book.
The lighting in the bathroom, usually something that is ordinary was also bright enough to be able to use it effectively.
The toiletries are reasonably standard here but are plentiful and refreshed daily.
Having a balcony adds such a special dimension to any room but this one really was amazing. Large enough to have a table and chairs out here, it meant chasing the sunrise and sunset became even easier. For sunrise, I was able to leave my husband sleep whilst I set up my equipment outside.
At sunset, we sat with a glass of bubbles in our hand, watching the sun set over to the west.
Access to the Executive Lounge
The suites and executive rooms at the Hilton Malta also receive access to the private Executive Lounge. Here you can enjoy breakfast in quieter surroundings, use the business areas, relax in the lounge area with a newspaper, or sit and watch the world go by from the outdoor balcony.
Refreshments are served here during the day, with unlimited hot drinks, soft drinks and bottled water. Breakfast and afternoon tea are also available. Alcoholic drinks and canapes are served each evening at 6pm,. This part of the evening generates a great crowd of people who get together to share stories about their day.
It was one of my favourite places to go each evening, as I got to talk to some of the regulars who have been coming here for years. They are the people I mentioned above who have become like family to the Hilton Malta team. They come here year after year, and sit in the same seat and drink the same thing they’ve been drinking for twenty years. In a world that has become devoid of brand loyalty, age old traditions like this set this hotel apart.
It’s also the place where I really understood the values of this hotel as I watched them play out each and every day. There was nothing fake here, just genuine customer service for a clientele they have come to love.
The fact that we were new to this environment didn’t see us treated any differently. Rather, after only one day I had the staff welcoming me back and asking me about my day, and I witnessed them doing exactly the same to other newcomers.
The rooms were maintained daily to a high standard and the entire hotel area was always kept in a spotless condition. Airconditioning operates in all rooms, a necessity for the hot Maltese environment. It was however great to be able to have the doors to the balcony open as well to allow the fresh sea breezes in and the sound of the ocean crashing nearby.
As noted, there are a variety of rooms available, depending on your budget and your preference for sea, marina or garden views and bed configuration.
The Hilton Malta is a great 5 star hotel in Malta, located on prime waterfront in the busy St Julian’s area. There are many great cafes and restaurants all within an easy walking distance of the hotel. It is also a very convenient location for visiting other parts of Malta and close to the public bus system.
Malta is located approximately 300km north of Africa and 90km south of Sicily. Ferries operate from Sicily and many airlines (full fare and budget) fly into Malta International Airport.
There is so much more on offer at this hotel, making it a fantastic place to base yourself during your visit to Malta. Keep visiting this website as I will bring you more details on the hotel and its facilities and its amazing food!
We were a guest of Hilton Malta. As always all opinions are my own.